Privacy Policy

This Privacy Policy will help you to make decisions regarding any data you may provide through the website and/or any other sites you may enter through this domain (the “Website”), as well as through any other means or form provided for this purpose.

We would therefore advise you to read it carefully.

Who is the controller of your personal data?

The controller of the data you provide is FONDO DE GARANTÍA DE DEPÓSITOS DE ENTIDADES DE CRÉDITO (FGD), with tax identification number V86313806, registered office at Calle José Ortega y Gasset, 22 – 4ª Planta, 28006, Madrid, Spain, and telephone number +34 91 431 66 45.

Users are free to contact the FGD by writing to the FGD's postal address, making sure that their letter bears the words “Data Protection”, or by sending an email to

Information and consent

By reading this Privacy Policy, the user will receive information on how the FGD gathers, processes and protects the personal data provided to it through the Website, as well as any other data that may be provided through any other means or medium.

The user should read this Privacy Policy carefully. It has been drafted in a clear and simple manner to make it as easy to understand as possible, thus enabling the user to decide, freely and voluntarily, whether they wish to provide their personal data to the FGD through any of the various channels made available.

If the user discloses data of third parties, he/she declares that he/she has obtained that third party's consent and undertakes to pass on the information contained in this Privacy Policy to that party, as the data subject, holding the FGD entirely harmless in this regard. However, the FGD may carry out the necessary checks to confirm this by performing a due diligence process in accordance with data protection regulations.

Obligation to provide data

Data are provided voluntarily by users. Therefore, if they are not provided, or not provided correctly, it may not be possible to entertain any eventual queries and/or requests for information, although the users concerned are still free to browse and view the content posted on the Website. The user will be entirely liable for any unnecessary or inadequate data that they voluntarily decide to provide to the FGD.

For what purpose and for how long will the user's personal data be processed?

Personal data provided to the FGD will be processed for the following purposes:

  1. To process requests for information made through the website or other means or channels provided by the FGD.
  2. To comply with a legal obligation.

The lawful basis for the processing of the user’s data by the FGD will be as follows, depending on the purpose for which their data are to be used:

  1. Compliance with a legal obligation or the performance of a task carried out in the public interest or in the exercise of official authority vested in the FGD.
  2. The existence of a contractual or pre-contractual relationship, to the extent that the processing results from the existence of contractual relations or the provision of services.

To which recipients will the user's data be disclosed?

Their personal data may be disclosed only to companies that provide services to the FGD, and strictly for the purposes described above.

The recipients indicated in this section are all located within the European Economic Area.

Undertakings of the user

The User:

  1. Warrants that they are at least 16 years of age and that the information they provide to the FGD is true, accurate, complete and up to date. For these purposes, the user will be liable for the truthfulness of all data that they communicate and will ensure that the data they provide remain up to date at all times and reflect their real circumstances.
  2. Will be liable for any false or inaccurate information they may provide through the Website and for any direct or indirect damage or loss that this may cause to the FGD or to third parties.

Exercising rights

The user may send a letter or email signed by the data subject, enclosing a copy of their ID card or equivalent proof of identity and specifying the right or rights they wish to exercise. Emails should be sent to, while letters should be delivered to Calle José Ortega y Gasset, 22 – 4ª Planta, 28006, Madrid, Spain. The rights they may exercise are as follows:

  1. Withdraw consent previously granted.
  2. Obtain from the FGD confirmation as to whether or not personal data concerning him or her are being processed.
  3. Access their personal data.
  4. Rectify any inaccurate or incomplete data.
  5. Request the erasure of their data when, among other reasons, the data are no longer necessary in relation to the purposes for which they were collected.
  6. Restrict the processing of their personal data by the FGD when any of the conditions provided for in applicable data protection regulations are met.
  7. Request the portability of their data.

Data subjects may likewise file a complaint with the Spanish Data Protection Agency if they have reason to believe that the FGD has infringed their rights under applicable data protection regulations.

Security measures

The user's data will be treated at all times in the strictest confidence and in accordance with applicable law and regulations, and all necessary technical and organisational measures will be put in place to ensure the security of their data and prevent any alteration, loss, or unauthorised processing or access, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed.

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